Indian Railways AI Chatbot: This new AI tool helps you book train tickets, get refunds and check details on IRCTC website and app |
In order to make booking more convenient for users train ticket and other train related services through Indian Railways Catering and Tourism Corporation (IRCTC) Platform, provided by Indian Railways Artificial Intelligence Chatbot called Ask Disha 2.0. This chatbot provides users with a series of services such as ticket booking and refund, and even provides necessary information.
Here’s everything you need to know about IRCTC’s artificial intelligence chatbot.
What is AskDisha 2.0
AskDisha 2.0, also known as digital interaction for asking for help at any time, is a chatbot based on artificial intelligence and machine learning powered by CoRover.AI. The chatbot supports Hindi, English and Hinglish and is available on IRCTC’s mobile app and website.
It can streamline multiple services provided by the train ticket booking platform such as booking tickets, checking PNR status, canceling tickets, etc. using simple commands of AskDisha 2.0.
In addition, AskDisha 2.0 also supports voice commands and provides users with the option to access services using voice commands.
Services supported by AskDisha 2.0
- Book tickets
- Check PNR status
- Cancel ticket
- Get refund status
- Change boarding station
- View booking history
- View e-ticket
- DownloadERS
- Print and share e-tickets
How to access AskDisha 2.0
- AskDisha 2.0 is available on the IRCTC website and mobile app.
- To access it, please open the official
IRCTC website - Find the AskDisha 2.0 logo in the lower right corner of the homepage
- Enter the necessary details or type your query directly in the text box below
- Alternatively, you can click the Microphone icon to speak your command.
- To use AskDisha 2.0 on mobile, download the IRCTC Rail Connect app on your smartphone
- Find the AskDisha 2.0 icon and start typing or speaking your query.
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